Step 1> Open Microsoft Outlook Express and go to the Tools Menu, and then to Accounts.

Step 2> Select your current email account, and click Properties.

Step 3> Click on the servers tab, and enter your user information that was given to you via Email. Please check the box marked 'My server requires authentication' at the bottom. NOTE: Your username under Logon Information should look like:

Step 4> Finally, click on the 'OK' button, and 'Close'. If you have any trouble, please call us 24 hours per day at (866) 245-5154.