Step 1> Open Microsoft Outlook and go to the Tools Menu, and then to Email accounts.

Step 2> Select View or change existing e-mail accounts.

Step 3> Select your current email account, and click Change.

Step 4> Enter your user information that was given to you via Email. NOTE: Your username under Logon Information should look like: joeuser.mydomain.com

Step 5> Click on 'More Settings', then the 'Outgoing Server' tab, and make sure the box marked: My outgoing server (SMTP) requires authentication, and check the button for 'Use same settings as my incoming mail server'.

Step 6> Finally, click on the 'OK' button, then 'Next', and 'Finish'. If you have any trouble, please call us 24 hours per day at (866) 245-5154.